Red Rose Limos Inc.
Rides are pre-paid by customer’s credit card or billed to an established corporate account. Red Rose Limos accepts the following cards: American Express, Discover Card, Visa, and MasterCard. The following additional charges will be added when applicable: Two-way tolls, Parking, Massport Fee, and 20% recommended gratuity. All rates are subject to change without notice. Fractions of an hour are rounded to next half-hour.
Hourly minimum rentals do apply. Please ask what the minimum hourly rental is if you book a vehicle hourly.
If you cannot locate your sedan, call 781-826-9445 to avoid a no show fee.
We are normally closed on Thanksgiving and Christmas. On these two days, when we have volunteers to work, $60 will be added to your bill which is paid to chauffeur in addition to the recommended gratuity. On Easter Sunday, and past 3 PM on Christmas Eve and New Years Eve, $40 will be added to your bill which is paid to chauffeur in addition to the recommended gratuity.
Wait Time/ Vehicle Release time
Commercial Airline Arrivals:
Domestic Flight – No Checked Luggage – Chauffeur will arrive to limo area 5 minutes following the reported flight arrival time.
Domestic Flight – Checked luggage – Chauffeur will arrive to limo area 20 minutes following the reported flight arrival time.
International Flight – No Checked Luggage – Chauffeur will arrive to limo area 25 minutes following the reported flight arrival time.
International Flight – Checked luggage – Chauffeur will arrive to limo area 40 minutes following the reported flight arrival time.
International Flight – Passengers flying First Class and/or those with Global Entry – Chauffeur will arrive to limo area 15 minutes following the reported flight arrival time. Please be sure to note this when booking trip.
Vehicle will be released 30 minutes after the above listed times if no contact is made. Full charges will be due, unless client requests vehicle to continue to wait, incurring wait time charges.
Waiting time for a sedan will be charged at $1.50 per minute and will begin once the grace time has elapsed. Waiting time for larger vehicles are more depending on the size.
Red Rose Limos monitors the last leg only on all commercial flights and grace time begins at the flight arrival time posted on www.flightview.com
A five (5) minute grace period is granted for all other pick-ups and vehicle will be released 30 minutes after scheduled time if no contact is made and full charges will be due, unless client requests vehicle to continue to wait, incurring wait time charges.
Stops/ Late fee
Stops en route are charged at $1.50 minute, with a $20 minimum stop fee. Larger vehicles stop fees are more. Stops off route will incur additional charges. Please ask ahead of time for a quote.
A late fee of $20 will apply to any trip where a passenger is in the vehicle, at any point, between 11:00 PM and 3:29 AM, or when a late night flight is severely delayed past 3:29 AM.
Smaller jobs such as airport or other transfers under 50 miles will result in a full charge equal to the cost of the fare, gratuity, tolls, and applicable wait time if cancelled or changed within 150 minutes ( 2.5 hours ) of scheduled pick up or arrival time. Please cancel or change 2.5 hours prior to house or business pick up, or two hours prior to originally scheduled land time to avoid charges. Transfers 50 – 99 miles will result in a full charge equal to the cost of the fare, gratuity, tolls, and applicable wait time if cancelled or changed within eight hours. Please cancel or change eight hours prior to house or business pick up, or 2.5 hours prior to originally scheduled land time to avoid charges.
Cancellation of hourly jobs (Prom, wedding, night out, or as directed job) or transfers more than 100 miles will be billed starting at $250.00 for a sedan or Suburban, if cancelled anytime, except if cancelled within 24 hours of the job time, then full fare and gratuity are due. All deposits are non refundable and can not be transferred to future service. Larger vehicles such as coaches or buses will have larger cancel fees.
When a trip is cancelled a cancellation confirmation email will be sent. Please contact us immediately should you not receive one.
Red Rose Limos shall not be liable for circumstances beyond its reasonable control including but not limited to weather, road conditions, and breakdowns.
Red Rose Limos assumes no responsibility for lost, stolen, or damaged baggage or personal belongings, nor for any items left in the vehicle. You will be billed to return any item left in the vehicles.
Red Rose Limos Inc does not provide or store child safety seats. Parents and guardians of children traveling in our vehicles are solely responsible for providing and installing child safety seats in accordance with state and federal laws in our vehicles. Most clients check the seats with their luggage.
Larger vehicles may occasionally be substituted in place of the vehicle ordered at our discretion for operational reasons.